Your company sells something online, perhaps on Shopify, WooCommerce, or on other e-commerce platforms. This platform takes care of the sales transaction, but there are a lot of other processes in your business that need to be connected to the sales platform:
- - Warehouse inventory tracking
- - Alerts and notifications when the stocks go low
- - Monitoring of the sales trends to initiate product ordering to increase inventory
- - Connecting your sales to your marketing campaigns via Google ads, Meta, etc.
- - Connecting your accounting platform (such as QuickBooks) to analyze your profit and loss
- - Connecting your online orders to the fulfillment center that will ship or deliver your product
- - Tracking the delivery
- - Post-sale CRM
We implemented various automation solutions for online businesses, from book publishers to landscape specialty retailers. We assist your business in connecting different platforms to integrate your work processes and automate your e-commerce business.
The end result: Your company will spend much less time tracking down what is happening across different platforms and redirect the energy and resources on growing your business.
Ornamental Stone is an e-commerce D2C business that sells landscaping products via WooCommerce. The business has a physical office that also receives orders over the phone that are manually entered in the sales system LiteSpeed. The business manually entered all the orders in the delivering service platform ShipDay. We set up a virtual server with Python scripts that extracted the order data from WooCommerce and LiteSpeed, transformed the data to the format needed by ShipDay, and loaded it to ShipDay. In the other direction, order tracking was transmitted to the sales platforms. The scripts allowed for multiple custom workflows, such as alteration, partial cancellation, delivery address update or additional customer notes to be transmitted from the sales platforms to the fulfillment platform. We also built sales and inventory-tracking dashboards with automated alerts across product positions that allowed the business to track sales and replenish the inventory in the warehouse more efficiently, practically eliminating the loss in sales on the out-of-stock products. The sales dashboard was instrumental in creating a dynamic inventory management that increased the revenue and reduced the cost of the storage of the slow-selling products. A final integration of the sales with the CRM platform allowed the business to develop targeted marketing campaigns.
